Contact Us

This website does not use a web form. For bespoke jewelry inquiries, please contact us by email or WhatsApp and we will respond manually.

Contact Channels

Email: business@tailtreatspro.com

WhatsApp: +852 6618 0493

For the first message, it helps to include your budget range, material preference, desired delivery timing, and any reference style.

Response Expectations

  • Typical response time is within 1 to 2 business days.
  • Complex projects or multi-option material comparisons may require a longer review window.
  • Final pricing and lead time are confirmed only through written communication.
  • If holidays, supply issues, or logistics changes affect timing, we will update you as early as possible.
Jewelry inquiry and support

Company and Legal Information

Inquiry Workflow

Once you contact us, the project usually moves through the following steps:

  • Initial review of use case, budget, timing, and material preference.
  • Response with a practical direction and feasibility notes.
  • Written quotation and lead-time confirmation.
  • Production scheduling, progress updates, final review, and after-service guidance.